Privacy Policy

At Pinnacle West (pinnacleweststore.com and pinnacleweststore.ca), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, billing/shipping address
Payment Information: Credit/debit card details (processed securely via third-party providers)
Account Information: Username, password, and other registration details (if applicable)
Device & Usage Information: IP address, browser type, pages visited, and other analytics data
Marketing Data: Email preferences, product interests, and communication history

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your account, orders, and customer service requests
Improve our website, products, and services
Send promotional emails (only with your consent)
Comply with legal obligations

Sharing of Your Information

We do not sell your personal information. We may share your data with:

Trusted service providers (e.g., payment processors, shipping companies, email marketing services)
Legal authorities when required by law or to protect our rights
Facebook and other advertising platforms, but only as needed to run ads and track performance, in accordance with their policies

Third-Party Tools and Integrations

Our website may include tools or integrations from third-party platforms (e.g., Facebook, Google). These tools may collect data independently. Please review their respective privacy policies:

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Track site usage and performance
Customize content and advertising

You can control cookie settings in your browser preferences.

Your Privacy Rights

Depending on your location, you may have rights to:

Access or update your personal information
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us.

Facebook Data Deletion Instructions

Pinnacle West offers the option of using your Facebook account to login to our website. If you use this option the following will apply to you. We use Facebook only for login and don't save or access any data related to your Facebook account on our servers. We only have access to your email address and public profile. According to Facebook policy, we have to provide Data Deletion Instructions. If you want to delete your activities for Pinnacle West, you can remove your information by following these steps:

Go to your Facebook Account’s Setting & Privacy. Click Settings
Look for Apps and Websites and you will see all of the apps and websites you linked with your Facebook account
Click Search Apps and Websites, enter Pinnacle West and Click Pinnacle West
Scroll and click the Remove button
Congratulations, you have successfully removed your app activities

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

Pinnacle West reserves the rights to modify its privacy policy at any time. Such modifications will become effective on the day they are posted. Pinnacle West encourages you to frequently review the privacy policy for any modifications.